Establish a metric system

This is where we look at the early stages of response and what is done in the preparedness phase of business resilience to allow a quick transition. Look at how the identification process is to be conducted. Talk with staff and stakeholders to establish what kind of metrics (indicators/measures) are needed for inclusion.

Alert system

Other methods that can be used to speed up the transition to emergency mode is looking at the organizational structure and seeing how that emergency notice would travel. You could demonstrate this by having a drill to measure the time it takes for messages to travel from the ‘identifier’ to the ‘decision maker’. Take note of intermediaries in the process and see if the distance can be sorted. Also, compare the initial message with what the last recipient in the communications chain received. Look for deviation points and repair/close the fault points.

Transition

The time it takes for the business to transition to emergency mode is largely dependent on organizational size and structure. Smaller businesses are far more flexible therefore are more responsive to crisis, while med/large businesses are often more sluggish. Modularizing your organization into functions might increase response time and decrease the transitional lag to ‘emergency mode’. Compare turn around times to assess your level of agility.

Disclaimer

ResilMe was built with the help of Mangere/Otahuhu Business Improvement Districts and Mangere Connect with the purpose of providing general information and general understandings of business resilience to our constituents, stakeholders. In using this website, you accept that the information is provided in good faith and not based on expert advice but by our own opinions. ResilMe should not be substituted for advice from professional advisors.